Our Services

Specialist IBM i services for critical operations.

From day-to-day administration to managed support, disaster recovery and staff augmentation, Thulir Tech helps organizations operate IBM i environments with confidence.

IBM i L2/L3 Administration

Remote administration and production support for IBM i / AS400 environments.

WRKACTJOB, WRKSYSSTS, WRKDSKSTS
WRKUSRPRF and user/security administration
Job troubleshooting and subsystem management
Message queues and system values
TCP/IP, FTP/SFTP and SSL/TLS
Performance analysis and IPL support

IBM i Managed Services

Flexible operational support for organizations that need reliable ongoing IBM i coverage.

8×5, 12×6 and 24×7 models
L1/L2/L3 operational support
Monitoring and incident management
Problem management and escalation
Production support
System administration

IBM i DR & High Availability

Improve recovery readiness and business continuity.

DR assessment and documentation
DR runbooks and recovery procedures
DR testing and simulation
HA monitoring
MIMIX support
RTO/RPO assessment

BRMS & Backup

Protect critical IBM i data with structured backup and recovery practices.

BRMS administration
Save strategy review
Backup validation
Recovery procedure review
Tape and backup operations
Recovery readiness support

IBM i Security & PTF Management

Maintain security posture and system currency.

User profiles and access administration
QSECOFR review
Password policy review
Exit points and network configuration
HIPER, security, group and cumulative PTFs
OS upgrade support

Performance Management

Identify operational bottlenecks and improve system visibility.

CPU and memory analysis
Disk and ASP utilization
Job performance analysis
Memory pools
System activity review
Performance monitoring

Migration & Modernization

Operational support for IBM i migration and modernization initiatives.

Migration planning support
Environment readiness
Operational transition support
Production stabilization
Documentation and knowledge transfer

IBM i Staff Augmentation

Add experienced IBM i capacity without committing to permanent headcount.

Dedicated IBM i engineers
L2/L3 administration resources
Project-based support
Production support capacity
DR/HA project support

Not sure which service you need?

Describe your IBM i environment and we'll help identify the right engagement model.

Discuss Your Requirement →